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"I just wanted to thank you for all
the hard work that you have done for me. Your patient, honest
and willing spirit to provide the very best service will never
be forgotten by me or my agency. I will indeed contact you
for future yacht bookings. You're the BEST!!!"
Lisa, All Seasons Travel (Alabama)
"Marilyn and I have just returned from
our charter and are pleased to advise you that you have another
absolute success on your hands."
Marilyn & Don (Maryland)
"I first want to thank you for your time
and efforts in arranging the sailing trip my friends and I took
to the Virgin Islands. I could not have been more pleased with
the experience and look forward to employing your services again
in the future."
Jack F. (Alabama)
"After a safe return-trip to Germany,
I wanted to thank you for everything that you did for us from
the time that we first discussed chartering a motor yacht. The
yacht and crew were the perfect choice for my family and me.
Thank you again for your professional and knowledgeable assistance."
Dr. Bernd O. (Germany)
"The trip was a huge success! What else
can we say "A JOB WELL DONE"! Shannon, it was a pleasure to
work with you. Your professionalism in the handling of this
trip was admirable. I look forward to our next joint venture.
Mary, UNIGLOBE Nova Travel, Inc.
"Shannon, you will recall that I had
to move my original trip from April, 1994 to February 1995 due
to coronary bypass surgery. Through your efforts, I was able
to do this. I thank you for you personal efforts in this matter
and I appreciate your judgment in selecting Sea Angel. When
we plan another trip like this, you will be the person that
I call."
John W. (Florida)
"I am remiss for not writing you sooner.
By this time we are already discussing next year and I believe
that we have even picked the week. I must tell you that if it
is your responsibility to match the charter guests with a vessel
and her crew, you have done your job magnificently. I cannot
imagine a more perfect week of total pleasure and relaxation."
John W. (Nebraska)
"As I told you on the phone, our trip
aboard Nadine was everything that I hoped that it would be and
more. Your enthusiastic recommendation of the ship and her crew,
left us with very high expectations. These expectations were
met in every way. Thanks again for your help in selecting this
fine ship."
Pete G. (Florida)
Client letter written to Bob Saxon:
"You have a real "gem" in Shannon. She's a unique individual
who knows what she's doing to best serve the client. Shannon's
personal contacts throughout the planning, actual trip and follow-up
were exceptional. We would only charter with BSA again with
Shannon Webster working with us."
Carrie & Ed (Oklahoma)
Bob Saxon's response to Shannon after
reading the above letter: "Shannon, Good show! Not many customers
would take the time to compliment the salesperson - some folks
believe that Charter Brokers may become dinosaurs and internet
sales will replace brokers. Hopefully not, as by this response,
we can see what the "personal touch" does!"
(Ft. Lauderdale, FL)
"Now that we are over the excitement
of the trip, I wanted to write and let you know how wonderful
it was. Let me begin by thanking you for all the research you
did on our behalf to find the perfect charter. As you know,
we have chartered for many years and have always relied upon
you to select the right yacht for us; this time you outdid yourself.
Every request that we made of you prior to the charter was dealt
with, and we know we're not easy. You are always so gracious
and courteous to deal with and we will most certainly be chartering
through you next year. Thank you so much for arranging everything
so perfectly."
Joy G. (California)
"I wanted to thank you for working out
the refund for us on the last minute changes, as well as your
help in coordinating all the details. All your efforts were
not in vain. We had an excellent adventure!! My expectations
were exceeded on just about every dimension. This trip was my
highlight of 1995. Again, thanks for your help and best wishes
to you for 1996.
HFJ, Ph.D. (Wisconsin)
"Shannon did a fantastic job for us.
I am very pleased with my broker arrangements. Thank you so
much Shannon from me and my family."
Chris T. (South Carolina)
"Shannon did a nice job keeping in touch.
I felt I was informed at all times. She said that our captain
was a "can do" captain and she was right!"
Mike M (Michigan)
Again in 8/00 : "Shannon does a great job - helpful and friendly
and easy to work with. Enjoy chatting with her on the phone."
"EVERYTHING WAS PERFECT! EVERYONE WAS
PERFECT! A "10" ALL AROUND!!"
Mitchell H. (New Jersey)
"This was the second charter with Shannon
making the arrangements and she has made two wonderful recommendations.
George J. (Tennessee)
"Shannon, you are batting 1000 with us;
setting us up with great ships and crew. Thanks.
Mark & Traci (Maryland)
Again in 1/01: "Shannon deserves a gold medal for this match!!
We look forward to returning to charter Jamaica Bay again at
Christmas."
"As usual, Shannon did a fine job with
everything."
Dave E. (Nevada)
"Shannon is the greatest!"
Anonymous
"The trip exceeded our expectations.
Shannon was very professional."
Dr. Richard S. (California)
"Thanks Shannon for the perfect recommendation!
Everything was absolutely perfect. The best we ever had."
Peter & Renate L. (Germany)
"Our expectations were exceeded by a
mile. We have never had better service than that on Lady Diane.
Exceptional food! Shannon was very helpful and dedicated to
finding the right boat for us. Our charter was beyond all expectations.
Thanks so much!"
LES (Texas)
Again in 3/02: "Play it again! It was even better the second
time around."
"All my previous charters (since 1992)
were arranged by Shannon Webster. I hope to have the same attention
and courtesy to keep Shannon Webster as my broker."
Jose-Luis Z. (Brasil)
I was very pleased with my broker arrangements.
Shannon is very knowledgeable and patient. She provided guidance
that was needed."
Don T. (New York) |
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